A case study on Future-Proofing of the enterprise digital experience on Drupal

Southern California Gas company's (SoCalGas) focus has always transcended from mere delivery to continuously improving customer experience. In its quest to future-proof its digital needs, SoCalGas wanted to build a robust, scalable and user-friendly digital experience.

As the primary suppliers of gas in a significantly large locale, SoCalGas's website had to be up and running at all times for users to stay updated on service schedules and account details. The previous website was powered by legacy systems, and the dependency on unsupported systems created an unstable environment that resulted in downtime and performance issues. Additionally, the internal content team lacked flexibility in updating and publishing web content.

Moonraft partnered with SoCalGas to revamp its digital experience by migrating from its existing content management system to a more robust and powerful Acquia Cloud Platform. This not only resulted in greater reliability and lower dependencies, but also brought more flexibility in content authoring.
The migration from OWCS to Drupal 8 was a seamless transition that led to a smooth content update process, minimizing technical dependencies. Since project completion, SoCalGas has been able to focus more on developing and enhancing its website rather than maintaining the servers to keep the website up and running, saving both time and money.