Building A Drupal Practice: A case study on what can drag you to failure
dgoutam
A story of an epic journey on the bumpy roads to build a Drupal practice within an Indian IT services company.
From the perspective of a practice owner I would like to share my own experience, which is still one of my best journey among many. In this practice building experience I rolled out a project costing more than $200,000 and still failed to establish the practice as a regular one within the enterprise.
In this talk I would cover the following topics:
- Pre-context and background of how Indian IT service industry operates
- Business Development
- Pitching to the customers
- Challenges of splitter strategy (customer engagement)
- ….
- Team Building
- Chicken-egg tussles with CXOs
- Training the team – Top-line/Bottom-line
- Java programmers in drupal world a messy menace of the enterprise
- ….
- Customer onboarding
- NDA hell
- Billing the customer – Art of telling truth
- Duel for life for infrastructure, process and practice
- …
- Drupal
- Dealing with Developer personality of customer
- Claiming the control of project management from customer
- Negotiate to win the delivery schedule, estimation sucks
- Module madness, hacking hell
- Taming the dev-stage-prod and iterate
- Hotfix and patch management
- Early adoption comes with a cost
- …
- Disaster on the way
- Pivots are costly
- Managing internal and external stake holders
- New drupal version can make you mad ( sales pipeline goes dry)
- Hunting without firming is not healthy
- Java the T-Rex of Indian IT Service may become your nightmare
- …
- Iterate
- Challenges
- Refine
- …
- Summary
- About me
- QA
Experience: Beginner, Intermediate