Connecting the human dots in a digital world - best practices for post-Corona working

The corona pandemic made us contact our customers and/or prospects more digitally (e.g. Sending an email, schedule a videocall, send a LinkedIn message instead of actually going to the customers offices...).

But soon I ran into a concern, how do I make sure I don't lose the personal connection with my customers/prospects and keep my communication humane? I've talked to some fellow business employees and did some trial and error to connect the human dots into the digital world. This session will provide some concrete examples about human connection in the digital world and finding the right dots in a post-corona working environment.