Verbal Judo: Communicating the Gentle Way

weekbeforenext

If you are human, it’s likely that you have experienced a challenging conversation with another human being. It’s also possible that you have said something hurtful to someone, which you later regretted, or you can recall an incident from your childhood in which you were hurt by the words of another.

When conflict arises, emotions escalate and we often react in damaging ways. Words do hurt and the pain may be forgiven, but is often not forgotten.

There’s a better way! Come learn about Verbal Judo, a communication style designed specifically to de escalate difficult verbal encounters. We will discuss scenarios and learn how to respond in more effective ways.

Program tags

being human, leadership, people mgmt

Experience Level

Beginner

Drupal Version