Getting discovery right: The foundation of project success

Zoocha Will

When you analyse why web development projects fail, there are a handful of reasons that consistently crop up:

  • Not everyone in the team knew what was required
  • Client scope creep during the project
  • Requirements based on assumption rather than insight

Getting the discovery phase right helps to overcome these challenges and this session will walk through:

  1. How to structure a winning discovery phase
  2. Selling discovery to clients
  3. Using discovery principles throughout the project delivery

Learning Objectives

Drawing on real world case studies and project examples in both Government and private sector, at the end of this session, attendees will be able to:

  1. Effectively communicate the benefits of discovery to clients and/ or stakeholders
  2. Apply the principles of successful discovery to future projects
  3. Facilitate discovery workshops that produce tangible outputs

Target Audience

The full project team should be involved in discovery, but this session is most valuable to:

  • Project managers (Scrum masters)
  • Product owners
  • UX specialists
  • User Researchers
  • Content Designers


Attendees will get the most out of this session by being familiar with agile project management (e.g. Scrum) or have experience of working on web development projects.


Leadership, Management, & Business


project management

Experience Level


When & Where

Wednesday, 15 July, 2020 - 16:15 to 17:00
Hopin Sessions

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