How to improve psychological safety in your organization


Psychological safety is the feeling that people on a team can speak up and make mistakes without fear of repercussion. It is an essential component for the success of high-performing teams who deal with complex problems on a day-to-day basis. Companies and organizations whose teams lack psychological safety are more prone to making errors because they lack the organizational trust necessary to make the best and most-informed decisions.

At, we have spent the last two years working to improve psychological safety on our teams and within our organization as a whole. In this session, we will share some of the lessons we've learned and the tools and techniques that we've used to help our teams communicate and make decisions more effectively. We will:

  • Discuss the importance of psychological safety using real-life examples.

  • Talk about how ways to identify whether or not psychological safety exists in your organization using models such as the Five Dysfunctions of a Team.

  • Review a variety of techniques that both managers and team members can use to develop, foster, and maintain psychological safety, such as the Core Protocols and other exercises.

Learning Objectives

At the end of this session, attendees will be able to:

  • Explain what psychological safety is and why it's important to team performance.
  • Identify whether or not psychological safety exists in their organization.
  • Apply various techniques to improve psychological safety and improve team performance for both managers and team members.

Target Audience

This session is for anyone who works in an organization where people don't always feel comfortable speaking up or pointing out errors, and are looking for ways to improve communication and team effectiveness.


Attendees will get the most of this session if they currently work on a team of high-performing individuals and/or are familiar with team dynamics.


Leadership, Management, & Business


being human
people management

Experience Level


When & Where

Tuesday, 14 July, 2020 - 15:15 to 16:00
Hopin Sessions

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