Managing People: The Art & The Science
janicecamacho
As a project manager, I’m often tasked with managing client schedules, timelines, meetings, tasks and recaps. However, the most complex and difficult deliverable I’m responsible for every day: managing people. Fortunately, I've found a way to manage people combining the art of the individual and meeting them where they're most comfortable utilizing the science behind why they're comfortable there. With the help of personality tests—such as StrengthsFinders or Myers Briggs—I’m able to identify how individuals are most productive in their role, how they like to work with others and their preferred methods of communication, among others. Coupling these test results with observing them in their environment—how are they interacting with the team, in what ways to they like to be recognized, etc.—I have been able to get to know individuals on a deeper level, establishing a sound working relationship based in a foundation of understanding which time and again leads successful project outcomes. Now I aim to share my approach with the intent that others can get out of their own way with the end goal to build stronger internal relationships, ultimately resulting in strong, long-term client relationships.
Learning Objectives
Coming out of the session, attendees will have the understanding to be able utilize the results of the MyersBriggs (which assess what drives, inspires and worries different personality types) or StrengthsFinders (which identifies the ways people most naturally think, feel and behave) in their own work space, to really understand who their working with and build meaningful, productive relationships. They will have tools to identify the ways in which an individual on the team responds best based on the situation they're in as well as how to prepare a response ahead of time that is influenced by said understanding, resulting in positive outcomes. Finally, attendees will learn how to explore their own engagement style, how to adjust their own approach to encourage constructive interactions and ensure that internal teams benefit from forward-thinking and worthwhile working relationships for the long term.
Target Audience
This presentation is for those who manage a team (<1 person); whether that be from a project management perspective or simply a managerial perspective.
Prerequisites
Attendees will get the most out of this session by being familiar with working with a team who is responsible for delivering on client/internal expectations.
Track
Leadership, Management, & Business
Experience Level
Intermediate
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