Security Requirements: Handling RFPs, Questionnaires, and Customer Expectations

Responding to a security RFP or questionnaire is one of the most daunting tasks you can face as part of a Drupal website sales cycle. Unlike normal questions about your design, development, and hosting process which can be easily answered, security questionnaires can explode to literally hundreds of questions about such idiosyncratic things as SSO, SSA16, SALT1 & 2, ISO27002, DR, ITIL overviews, and business continuity management.

Come to this session to learn from Kit Wong and Wes Manning about the kinds of security requirements you will see as you sell your agency services to larger and larger customers. Both Kit and Wes have answered dozens, if not hundreds, of these questionnaires over the years. Learn how to provide the best possible answers you can give to help your customers feel secure and safe purchasing your services.