Know your clients! Delivering in multicultural environment.
Working with developers and customers all around the globe can be very challenging.
This goes from outsourcing projects to developing countries, to on boarding developers from different continents and even collaborating with people in a multicultural environment.
Statistics says that 6 out of 10 projects fails due to cultural difference. Cultural difference has great impact on business activity for any organization.
Nowadays, cultural differences become more critical aspects for organization operating in international market and have employees from different nation and for a multicultural team in different time zones.
A cross culture competent organization can enhance your business activities and allows you to be more effective in dealing with customers in a global business community. On the other hand failure in managing cultural difference can led to project failure and also restricts the business activity within smaller area.
In this session, you will learn
- What is Intercultural management?
- Dimensions of studying cultural difference.
- How an organization can become cross culture competent and can make business around the globe.
Also, couple of case studies( USA, UK, France and India) which would clearly show how cross cultural competencies is important for delivering the project in multicultural environment.
- How different members in client’s team has different perception and are bounded to different cultural tastes?
- What are their perception for time, quality and the commitments.
- How they behave in complex situation( Power Distance, Individualism, Uncertainty Avoidance).
- Relationships, Trusts, Contexts and Control.