Scale a Drupalshop from 1M€ to 12M€ of revenue

Running a Drupal Shop since 8 years now, we have to face scaling from 1M€ of annual revenue to 12M€. During this session I'll explain scaling issues we've faced and how we've solved them : 

• How to hire and organize teams
• How adress big clients and their expectations
• How to respond to big RFPs
• What KPI introduce and how to follow your teams : quality, productivity, ressources management
• How specific those scales issues are to Drupal

But i'll also talk about failures : 

• Biggest mistakes we've done 
• Why did we loose some of the most interesting RFPs
• Why some of our best employees left us despite good salary and interesting projects