eCommerce Manifesto - A ground level toolkit for managing big commerce builds

snetzlaw
bparisotto

Managing a Drupal Commerce Build when you are a non-technical resource, successfully

How do you setup your clients and your technical team for a successful eCommerce software build, using Drupal? You tell them all your dirty secrets! You lay it out there, in writing, and you ensure the client understands their roles to get a virtual service delivered.

Steve & Becky will walk you through how a 30-page master document born of listing out all of Acro’s historical mistakes, has become the bible for project managing any and all eComm builds at the company. What will we highlight?

Selling the project through planning

  • You don’t know what they need, they don’t know what they need. Sell a planning phase in order to price and spec with accuracy.

  • A visualization - practical deliverable as a blueprint for success

When should you really (no actually, really) call in a software guy to talk to the client

  • Know when, and when not to, have a technical resource involved in the project meetings

  • What is a development lead really responsible for?

Collecting product data for the site

  • How do you teach non-technical clients to collect, format and provide data to populate products on their site, in a single round (this is possible, we have the tools to prove it).

Shipping, taxes & payment gateways

  • Where you as an agency will likely lose your shirt

  • Practical methods for collecting ONLY the information you need, and forcing the client to do the rest, nicely

The UAT dance

  • Why your clients should be underwhelmed the first time they see the site

  • What happens once they have the keys to the new 'car?'

  • How do you track the process from here

 

Register NOW

Session Track

Project Management

Experience Level

Intermediate

Drupal Version