If you're not selling support and maintenance plans to your clients, YOU'RE DOING IT WRONG!
dsnopek
Just finished a big project for client? Awesome!
Did you selling them a support and maintenance plan for their new site?
No? Well, I'm sorry to tell you: YOU'RE DOING IT WRONG!
But you wouldn't be the only one!
The vast majority of Drupal shops and freelancers build sites and move on without offering a support and maintenance plan, figuring if the client has any problems they can just bill them for it at their hourly rate.
However, you're missing out on several advantages (for both you AND your client)!
In this presentation, we'll talk about:
- Why having a proper support and maintenance plan is good for YOUR CLIENTS
- Why it's good for YOUR BUSINESS (both bottom line and internal operations)
- Why it's good for Drupal as a whole
- How best to structure and describe your support plans
My hope is that you'll come way motivated and ready to start offering support and maintenance offering to your clients for the benefit of all!