Looks Good on Paper - A Tale of Digital Transformation

Richard Nosek

Sometimes it’s hard to see just how a web development project could make a remarkable contribution to an organization’s digital strategy.  Something like digitizing a workflow could have far reaching impact, and in a significantly transformative way.

Digital transformation isn’t reserved for just the Silicon Valley tech start-ups. It hits each industry and it happens everywhere. Digital transformation has a profound impact all activities, divisions, functions and processes of an organization.

In this jam-packed 25 minute session we’re going to take a detailed look at how a simple service agreement project was actually a foyer into digital transformation for one organization. We’ll discuss what technologies were used and the impact the solutions had:

  • Operational Processes

  • User Experience

  • Customer Service

  • Environmental Footprint

This session is meant to illuminate, educate, inspire and motivate participants so that they can return to their organization with a fresh perspective for seeking out transformative solutions.

Level: All

Note: the client is in Higher ED. This presentation could be extended to a 60 minute and be adapted to suit the Higher Ed Summit. It is entirely possible the client would co-present which is something that ImageX has done serveral times at DrupalCon.

Session Track

UX/Content Strategy

Experience Level

Beginner

Drupal Version