The Phone Call We All Want to Avoid: Website Crisis Management
markie
It happens. It's 3AM, and you get a panicked call from your client that their site is a white screen.
Is it a server issue? Is it a code issue? Are you being hacked?? (no.. well probably not)
What do you do? What should you have done? Who you gonna call? (sorry for the 80's movie reference, I can take it out)
This talk will go over some fail safe techniques and best practices for you to be prepared for the worst case scenario including:
- Knowing the difference between a server issue, a code issue, and a variety of common attacks.
- Knowing who the point of contacts are for your hosting, project manager and/or development.
- Keeping your site secure.
- Setting up a back up schedule.
- Knowing how your site is monitored (New Relic, XHProf)