Frequently Asked Questions

What’s DrupalCon?

DrupalCon is an event uniting thousands of people from around the globe who use, develop, design and support the Drupal platform—all creating ambitious digital experiences. It’s now the most widely attended Drupal event in the world, known for featuring educational, networking and contribution opportunities.
Network, learn, and be inspired.

What’s the Drupal Association?

The Drupal Association is an educational non-profit organization comprised of 18 full- and part-time staff, all who foster and support the Drupal open source software project, the associated community and its growth. Supported by both individual members and organizations, the Association uses its resources, network and funds to constantly engage in new projects and initiatives to help educate people about Drupal and encourage support of the growth of the Drupal project. This includes helping the Drupal community with funding, infrastructure, education, promotion, distribution and online collaboration at

DrupalCon events help provide funds to support our mission-driven work as well. 

What does “Builder” mean?

A ‘builder’ is loosely defined as someone who creates and builds with Drupal. Though the job titles can vary, past DrupalCon builder attendees have included: Developers, Site Builders, Technical Managers, Project Managers, Front-End Designers, DevOps Specialists and Site Administrators.

What registration discounts are available?

  • Students with a current, valid school ID can receive a 50% discount on conference registration. 
  • Staff from nonprofit organizations (that qualify) can receive a flat rate of $699 on conference registration. Learn more.

  •  Individual Members of the Drupal Association who give annual gift of $250 (€215) or more receive 10% discount on one full ticket registration and summits. Learn more.

  • Supporting Partners can receive a $200 discount on conference registrations. Learn more.
  • Select conference volunteers can receive free conference registration.  

  • Scholarships and grants were awarded.

  • Training leads and session presenters each receive a free conference registration. 

What food and beverage is included with my ticket?

Tickets for the main conference include Wednesday and Thursday lunch, snacks at the Tuesday and Wednesday receptions, and endless coffee.

Day passes for the main conference include coffee, lunch, and snacks at the Tuesday (or Wednesday) reception.

Monday and Tuesday training and summit attendees will receive coffee, morning pastries, and lunch.

Friday's Contribution Day registrants will receive coffee and lunch.

Where do I find my registration confirmation?

You will receive an email with the subject line, "DrupalCon Minneapolis registration confirmation" to the email address provided on your registration record. The sender of the email is the DrupalCon Team. Please give the email up to 10 minutes to arrive in your inbox. Check your spam and junk mail folders and if you do not see it appear, email

Please note: For DrupalCon Minneapolis, your registration confirmation will not be linked to your user profile as in prior years.  

Why can't I find my ticket on as in previous years?

We are using an external ticketing system this year. Tickets are not connected to Drupal usernames via as in previous years. Instead, you will receive an email with the subject line, "DrupalCon Minneapolis registration confirmation" to the email address provided on your registration record.

Can I cancel my registration and receive a refund?

Tickets are non-refundable, however, you can transfer your ticket to the person of your choosing in the registration transfer center until May 10, 2020. Starting May 11, all registration transfer requests must be submitted in writing via the support portal.

How can I transfer my registration to someone else?

You can transfer your ticket to the person of your choosing in the registration transfer center until May 10, 2020. Starting May 11, all registration transfer requests must be submitted in writing via the support portal.

Where do I apply for my Visa letter?

You must be registered to attend DrupalCon Minneapolis to apply for a visa letter. Your registration confirmation email will include a link to the letter application. For more information, please visit the Visa letter page of the events website. 

What happens when I allow a sponsor to scan my badge?

The QR codes on the DrupalCon badges everyone will wear onsite will be Rijndael AES encrypted. The only people who can decrypt the QR codes are those with both the encryption algorithm and the password. The data cannot be read by a QR code reader; the lead scanning software can only decrypt the data.
Booth visitors who opt to have their badges scanned by exhibitors will only be sharing: their name, title, organization, email, and track preference.


I would like to have my child accompany me at DrupalCon. Do they need to register?

There is no need to pre-register your child unless they will participate in conference meals or would like to attain conference materials. Upon arrival at the Minneapolis Convention Center, please visit the Registration Help Desk to attain a guest badge and sign in your child. If you would like to include meals or conference materials,  please email for a discount pass to register the minor. 

All attendees, regardless of age, must adhere to the DrupalCon code of conduct.  

All minors must be accompanied by a registered adult at all times. An unaccompanied minor may result in the dismissal of the appointed supervising adult from the event. 

PLEASE NOTE: No attendees under the age of 18 are allowed in the Exhibit Hall prior to 2:00PM on Tuesday, May 19 or after 2:00PM on Thursday, May 21.