How do you digitally transform hundreds of public services without blowing the budget? Discover how Southwark Council cracked the code—saving resources for bigger challenges, accelerating delivery, and seamlessly integrating legacy systems.

Prerequisite
Participants should have a basic understanding of digital transformation principles, Drupal capabilities, and the complexities faced by public sector organisations.

Outline
This session explores Southwark Council’s digital transformation journey, addressing common local authority challenges such as high costs for bespoke solutions across numerous services, complex legacy system integrations, and budget constraints.
Key topics include:
The initial state and key challenges at Southwark Council.
Common hurdles faced by local authorities in digital transformation.
Strategic decision-making around prioritizing resources.
The Discovery process: assessing technical capabilities and service areas.
Structuring and delivering modular work packages via selected suppliers.
Leveraging a technical approach for rapid and efficient service delivery.
The session concludes with insights into how Southwark Council has accelerated service delivery, featuring a detailed technical overview by David Bishop.

Learning Objectives
Understand the strategic and operational challenges in digital transformation within local governments.
Gain insights into effective methods for prioritising budget allocation and resources.
Learn how modular discovery processes and supplier rosters streamline digital service delivery.
Discover technical strategies for integrating legacy line-of-business systems within a Drupal-driven digital transformation.

Experience level
Beginner